Profectus takes individual privacy very seriously. We are also aware of the threats to your security and privacy on the Internet. Please take a few moments to review the steps that Profectus takes to ensure your privacy and security while giving you the best possible customer service as you use our websites.
How and what personal information is collected?
We collect your personal information; this may include and is not limited to your name, email address, mailing address and phone number. Only our authorised employees will have access to this information. Profectus Solutions may send promotional materials like surveys, market research, contest or promotional awards, or notifications related to our products and services. To help make these materials more relevant to you, we may use and combine any of the personal data and other Information we collect to assist us in sending you these materials. We may also use your information (including a telephone or mobile number you may have provided for this purpose) to contact you, including to respond to your comments and inquiries. If at any time you do not wish your mailing address/contact number to be used for direct marketing or receive news and offers from carefully selected organisations please contact us directly by email, post or phone.
Profectus and its subsidiaries may share your Personal Data with one another, for the purpose of each company’s marketing purposes. Users who visit Profectus subsidiaries services should refer to their separate privacy policies and disclaimers, which may differ in some respects from the Profectus Solutions Policy.
Cookies are small files placed on your computer by a web page when you visit it. They can be used to store all sorts of useful information to make your next visit easier and more convenient, but some people are uncomfortable not knowing what information is in a cookie.
When we send you emails, we may include a web beacon to allow us to determine the number of people who open our emails. When you click on a link in an email, we may record this individual response to allow us to customize our offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the Web Beacon resides (the URL).
Web Beacons can be refused when delivered via email. If you do not wish to receive Web Beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.
Who can access my personal information?
Only authorised employees of Profectus have access to any information you provide. We may turn over any pertinent information to any law enforcement agency that has a demonstrable right and takes the proper steps to access it. Where your personal information is disclosed, we will ensure that the information is to be held, used or disclosed consistently with the Australian Privacy Principles.
You have the right to contact us and ask what information we may hold about you. Before you can obtain access to any information held by Profectus about you, your identity will first need to be verified.
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Email: [email protected]